Terms of Service

MLO Holdings Group LLC

Effective Date: September 21, 2026

These Terms of Service govern your use of the SMS communication services provided by MLO Holdings Group LLC. By opting in, you agree to receive text messages related to real estate inquiries, property evaluations, appointments, offers, transaction updates, and other service-related communications.

1. Purpose of Messaging

Our SMS program may include communications such as:

Property inquiry responses

Appointment confirmations and reminders

Property evaluation updates

Offer and transaction-related notifications

Follow-up communications regarding properties you have submitted or discussed

Account notifications

Property-related communications

Transaction updates

Marketing and promotional messages, if you have separately consented to receive them

Messages are sent only to individuals who have expressly provided consent to receive text messages from MLO Holdings Group LLC through our website, forms, checkboxes, written agreements, or other approved consent methods.

2. Opt-Out Instructions

You may opt out of the SMS service at any time by replying STOP to any message.

Upon opting out, you may receive one final confirmation message indicating that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us unless you opt in again.

To rejoin, submit a new opt-in request through one of our forms, website, or other communication channels.

3. Help & Support

If you experience issues or require assistance:

Reply HELP to any message, or contact us directly at:

Email: [email protected]
Phone: +1 (347) 907-7372

4. Carrier Liability

Mobile carriers are not liable for delayed, failed, or undelivered messages. Message delivery may vary based on your wireless carrier, device, network conditions, and geographic location.

5. Message Frequency & Charges

Message frequency may vary depending on your interactions with MLO Holdings Group LLC and the services you request.

Message and data rates may apply according to your wireless service plan. Please contact your mobile carrier for details regarding messaging and data charges.

6. Privacy & Data Use

We respect your privacy and are committed to protecting your personal information.

For complete details regarding how we collect, use, store, and protect your information, please review our Privacy Policy.

We do not sell, rent, or share your mobile information or personal information with third parties or affiliates for marketing or promotional purposes.

SMS consent and phone numbers collected for SMS purposes are not shared with or sold to third parties or affiliates for marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver SMS messages.

7. Consent to Receive Electronic Communications

By providing your phone number and expressly opting in through our website forms, checkboxes, written agreements, or other consent methods, you consent to receive communications from MLO Holdings Group LLC via phone call, text message, and email regarding:

Your inquiries

Property evaluations

Offers

Transactions

Appointments

Service updates

Marketing communications, where separately consented

Your consent to receive communications is not a condition of purchasing any goods or services.

8. Eligibility and Age Requirement

You must be at least eighteen (18) years of age to enroll in our SMS program.

By opting into our SMS program, you represent and warrant that:

You are at least eighteen (18) years old;

You are the authorized user of the mobile phone number provided; and

You have the authority to consent to receive text messages at that number.

If you are under the age of 18, you may not enroll in or use our SMS services.

9. Changes to These Terms

MLO Holdings Group LLC may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or services. Updated versions will be posted with a revised effective date. Your continued participation in our SMS program constitutes acceptance of any revised Terms.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact:

MLO Holdings Group LLC
Marlon Mitchell
Email: [email protected]
Phone: +1 (347) 907-7372

By using our services and opting into SMS communications, you acknowledge that you have read, understood, and agree to these Terms of Service.